R&D Life Safety Systems LLC

R&D Life Safety Systems LLC we respect your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information.

We may collect the following types of information:

• Name
   
• Phone number
   
• Email address
   
• Business or service address
   
• Information related to services, inspections, or support requests
   
• Communications sent to or from us (including SMS messages)
   

We use your information solely for legitimate business purposes, including:

• Providing fire alarm and life safety services
   
• Scheduling appointments and inspections
   
• Sending service updates, system notifications, and support messages
   
• Billing and invoicing
   
• Responding to customer inquiries
   
• Complying with legal and regulatory requirements
   

We do not use your information for unrelated marketing without your consent.

If you provide your mobile phone number, you may receive service-related text messages from R&D Life Safety Systems LLC. These messages may include scheduling notifications, service updates, system alerts, or customer support communications.

• Message frequency may vary
   
• Message and data rates may apply
   
• You may opt out at any time by replying STOP
   
• You may request assistance by replying HELP
   

Your phone number will not be sold or shared with third parties for marketing purposes.

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Provide services you have requested
   
• Comply with legal obligations
   
• Work with trusted service providers who assist in business operations (such as billing or communications platforms), under confidentiality obligations
   

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to fulfill business, legal, and regulatory obligations.

You may:

• Request access to your personal information
   
• Request correction of inaccurate information
   
• Request removal from SMS communications
   

To make a request, contact us using the information below.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or our data practices, please contact:

R&D Life Safety Systems LLC
Email:Info@rdlifesafety.com
Phone: 617-207-2777